Question
Download Solution PDFWhen dealing with an anxious patient, what is the most appropriate first step?
Answer (Detailed Solution Below)
Option 1 : Explain the procedure calmly and clearly
Detailed Solution
Download Solution PDFCorrect Answer: Explain the procedure calmly and clearly
Rationale:
- When dealing with an anxious patient, the most appropriate first step is to explain the procedure calmly and clearly. This approach helps to alleviate the patient's anxiety by providing them with a better understanding of what to expect, which can help to reduce fear and uncertainty.
- Effective communication is crucial in healthcare settings as it builds trust between the patient and the healthcare provider. By explaining the procedure in a calm and clear manner, the healthcare provider can help to reassure the patient and make them feel more comfortable and in control.
Explanation of Other Options:
Proceed with the procedure quickly
- Rationale: Proceeding with the procedure quickly may increase the patient's anxiety as they may feel rushed and not fully informed about what is happening. It is important to take the time to address the patient's concerns and explain the procedure thoroughly before proceeding.
Use restraints if necessary
- Rationale: Using restraints should be a last resort and only used when absolutely necessary for the safety of the patient or others. It can increase the patient's anxiety and sense of helplessness. Non-physical methods of calming the patient should always be attempted first.
Call for help
- Rationale: While calling for help may be necessary in some situations, it is not the first step in dealing with an anxious patient. The initial focus should be on directly addressing the patient's anxiety through communication and reassurance.
Conclusion:
- The most effective first step in managing an anxious patient is to explain the procedure calmly and clearly. This approach helps to reduce anxiety by providing the patient with information and reassurance. Other methods, such as proceeding quickly, using restraints, or calling for help, may not address the root cause of the patient's anxiety and can potentially exacerbate the situation.