Put the five stages of the 'Design for Six Sigma' in a correct order:

(A) Design the process at a high level before moving onto a more detailed version.

(B) Verify that the final iteration of the product or process is approved by all customers and clients.

(C) Define realistic goals that suit customer requirements.

(D) Analyse multiple options and alternatives for the customer along with the estimated total life cycle of the project.

(E) Measure and identify the customer's critical to quality requirements and translate these into project goals.

Choose the correct answer from the options given below:

The correct answer is - (C), (E), (D), (A), (B)

Key Points

• Define
  • First, you need to define realistic goals that align with customer requirements. This step is crucial to ensure that the project is aligned with what the customer expects.
• Measure
  • Next, you need to measure and identify the customer's critical to quality (CTQ) requirements and translate these into project goals. This ensures that the project objectives are quantifiable and aligned with customer needs.
• Analyse
  • After defining and measuring, you should analyse multiple options and alternatives for the customer, including the estimated total life cycle of the project. This step helps in identifying the best possible solutions.
• Design
  • Once the analysis is complete, you can then design the process at a high level before moving on to more detailed versions. This step ensures that the design is robust and meets the project requirements.
• Verify
  • Finally, you need to verify that the final iteration of the product or process is approved by all customers and clients. This step ensures that the product meets all customer requirements and is ready for implementation.

Additional Information

• Design for Six Sigma (DFSS)
  • DFSS is a systematic approach to designing products and processes that meet customer expectations and can be produced at Six Sigma quality levels.
  • It involves using Six Sigma tools and methodologies during the design phase to prevent defects and ensure quality.
• Critical to Quality (CTQ)
  • CTQ represents the key measurable characteristics of a product or process that must be met to satisfy the customer.
  • Identifying CTQ requirements is essential for ensuring that the design and final product align with customer needs.
• Total Life Cycle
  • Considering the total life cycle of a project involves evaluating all phases from conception to disposal, ensuring that the design is sustainable and cost-effective over time.