In order to resolve conflict, we must:

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JKSSB SI Official Paper (Held On: 11 Dec 2022 Shift 1)
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  1. Seek agreement on common ground and refuse to argue
  2. Seek commitment and action to change
  3. Plot the follow-up and deliver on promise
  4. All of these

Answer (Detailed Solution Below)

Option 4 : All of these
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Detailed Solution

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The correct answer is All of these.

Key Points

  • To resolve a conflict, a holistic approach is often necessary, which includes multiple strategies.
  • Seeking agreement on common ground helps to establish a foundation for understanding and cooperation.
  • It's essential to refuse to argue to maintain a constructive and respectful dialogue.
  • Seeking commitment and action to change ensures that the resolutions are not just theoretical but are implemented practically.
  • Plotting the follow-up and delivering on promise guarantees that the agreed solutions are monitored and assessed for their effectiveness.
  • Combining all these steps ensures a comprehensive approach to conflict resolution, addressing all aspects and ensuring sustainable peace.

 Additional Information

  • Seek agreement on common ground and refuse to argue
    • Common ground is the shared interests or opinions that both parties agree upon, which helps in building a foundation for resolution.
    • Refusing to argue focuses on maintaining a respectful and constructive conversation, avoiding further escalation of the conflict.
  • Seek commitment and action to change
    • Commitment indicates a promise or agreement to follow through with the agreed-upon solutions.
    • Action to change involves the practical steps taken to implement the resolutions and bring about the desired changes.
  • Plot the follow-up and deliver on promise
    • Follow-up involves monitoring and assessing the progress of the implemented solutions to ensure their effectiveness.
    • Delivering on promise highlights the importance of keeping one's word and fulfilling the agreed commitments to build trust and credibility.
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